FAQ

Frequently Asked Questions

Q: How long does shipping take?
A: Orders are processed within 2–5 business days. Shipping times vary based on location.

Q: Do you provide tracking information?
A: Yes. Once your order ships, you will receive tracking information via email.

Q: What sizes are available?
A: Available sizes are listed on each product page. We are continuously expanding our size options.

Q: Can I return my order?
A: We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition.

Q: How do I contact customer support?
A: You can reach us at onewaystudiojnr@gmail.com or call (787) 346-4684.

Q: Do you ship internationally?
A: Currently, shipping availability depends on your location. Available shipping options will appear at checkout.

Q: What does ONE-WAY Studio stand for?
A: ONE-WAY Studio represents faith, style, and purpose, inspired by John 14:6 — "I am the way, the truth, and the life."